Terms of Use

Effective Date: 09/01/2025

Welcome to Gates & Associates. By accessing or using this website, all visitors (including clients and members of the public) agree to the following terms:

1. Services Provided

Gates & Associates provides non-attorney legal support services, including:

  • Process Serving

  • Notary Public (including mobile notary)

  • Skip Tracing

  • Delivery of court-issued documents (e.g., writs, subpoenas)

  • Document Retrievals

Services are primarily available in Tennessee and Virginia and are subject to change.

2. Acceptable Use

All visitors must:

  • Use the site lawfully

  • Not misuse forms or contact tools

  • Not attempt to disrupt, harm, or hack the site

3. No Legal Advice

Gates & Associates is not a law firm and does not provide legal representation or attorney services. The services described are strictly limited to non-attorney legal support and do not constitute legal advice, counsel, or representation. For legal advice, clients should consult a licensed attorney.

4. Scheduling & Payment

  • Appointments are scheduled based on availability

  • Payment is due before or at the time of service

  • Gates & Associates reserves the right to decline or reschedule any request

5. Intellectual Property

All logos, text, and images on this website are the property of Gates & Associates and may not be reused without prior written permission.

6. Governing Law

These terms are governed by the laws of the State of Tennessee. Any legal disputes must be filed in Washington County, TN.

Privacy Policy

Effective Date: 09/01/2025

Gates & Associates values the privacy of its clients and website visitors.

1. Information We Collect

We may collect:

  • Client details such as name, email, phone number, and service-related information (e.g., location, document type, document retrieval requests) submitted via forms

  • Personal data about subjects involved in legal or court matters, when such information is necessary to provide services (e.g., process serving, skip tracing, or document retrievals)

  • Non-personal data such as browser information and visit times, collected through cookies

Important Note: Gates & Associates does not collect personal data from individuals merely visiting or browsing this website for its intended informational use. Data collection is limited to clients requesting services and subjects directly connected to those services.

2. How Information Is Used

Client information may be used to:

  • Provide requested services (including process serving, notarization, skip tracing, delivery of court-issued documents, and document retrievals)

  • Respond to client inquiries

  • Maintain internal records for compliance

  • Improve website performance

3. Information Sharing

We do not sell or rent client information. Information may be shared with third parties only when necessary for:

  • Document delivery

  • Court filing, document retrieval, or compliance purposes

4. Security

We take reasonable measures to protect client data, including:

  • Encrypted email and secure form tools

  • Limited internal file access

  • Firmware and software security protections

  • Use of cross-cut shredders for printed documents after use

  • Lockable filing cabinets for required document retention

No personal data is collected or stored unnecessarily.

Note: While we take precautions to safeguard data, no system is completely secure.

5. Client Rights

Clients may:

6. Cookies Notice

This site may use cookies to enhance performance. Visitors may disable cookies through their browser settings.

Questions?

Contact us at legal@gatesassociates.org with any concerns.